Thursday, February 21, 2019
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Simon Martin

Simon Martin
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Senior Technical/pre-sales consultant/enablement manager with over 30 years software industry sales/technical experience in high growth start-ups, tier1 software vendors and channel partners. Currently focused on helping 4me to deliver high quality ITSM and SIAM projects throughout Europe.
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ServiceMuse - People of our time

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Michelle Major-Goldsmith looks at how to manage and utilise a multi-generational workforce. Service management people Every time you stand still long enough to look at our...
ServiceMuse - Rewiring service provision with SIAM

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Andrew Smith explains how businesses can provide a service strategy that delivers for every employee, every customer and beyond. Digital transformation and its skills gap,...
Field Service and IoT

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As more companies move to a predictive model of equipment maintenance, they are looking for ways to use connected devices to improve field service....