Saturday, April 4, 2020
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Simon Martin

Simon Martin
Senior Technical/pre-sales consultant/enablement manager with over 30 years software industry sales/technical experience in high growth start-ups, tier1 software vendors and channel partners. Currently focused on helping 4me to deliver high quality ITSM and SIAM projects throughout Europe.
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Latest articles

ServiceMuse - People of our time

People of our time

Michelle Major-Goldsmith looks at how to manage and utilise a multi-generational workforce. Service management people Every time you stand still long enough to look at our...
ServiceMuse - Rewiring service provision with SIAM

SIAM: Rewiring Service Provision

Andrew Smith explains how businesses can provide a service strategy that delivers for every employee, every customer and beyond. Digital transformation and its skills gap,...
Field Service and IoT

How field service management is being changed by IoT

As more companies move to a predictive model of equipment maintenance, they are looking for ways to use connected devices to improve field service....