ServiceMuse takes your privacy seriously and will only use your personal information to administer your account and to provide the services you have requested from us. For more detailed information relating to privacy and cookie use, please visit our privacy and cookies page.
What is GDPR?
The EU’s General Data Protection Regulation (GDPR) unifies all EU member states’ approaches to data regulation, ensuring all data protection laws are applied identically in every country within the EU. It means that EU citizens are protected from organisations using their data irresponsibly, no matter where the company is located. The GDPR puts individuals in charge of what information is stored, and how it is shared.
How do we collect information from you?
We collect information about you when you contact us to inquire about our services or sign up to our newsletter.
What type of information do we collect?
The information we collect could include your name, your address, your email address and your telephone number.
How is your information used?
Your contact details, including email address, telephone number and postal address, will be used to pass on information about site updates, any offers we have, the status of your membership and any news we wish to share.
We do not share any personal data with third parties.
How is your data stored?
All data is held securely in third party encrypted cloud-based applications used for email and mailing list subscription. All users have the right to unsubscribe and have any data held removed at any time. They can do this by unsubscribing via an email they have received from us, or by contacting our Data Protection Officer. Customer data is never stored locally for any significant period unless there is a need to do so during a data related project. This data is always permanently deleted from local machines after such a project is completed.
If you have any questions or concerns, please contact our Data Protection officer:
Phil Fryer Ward
dpo@servicemuse.com