Friday, February 28, 2020
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Adam Spurr

Adam Spurr
Adam helps companies to achieve amazing business results from their Digital Transformation initiatives, helping them disrupt, gain competitive advantage, operational efficiency and put the customer experience at the heart of their business.
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Latest articles

ServiceMuse - People of our time

People of our time

Michelle Major-Goldsmith looks at how to manage and utilise a multi-generational workforce. Service management people Every time you stand still long enough to look at our...
ServiceMuse - Rewiring service provision with SIAM

SIAM: Rewiring Service Provision

Andrew Smith explains how businesses can provide a service strategy that delivers for every employee, every customer and beyond. Digital transformation and its skills gap,...
Field Service and IoT

How field service management is being changed by IoT

As more companies move to a predictive model of equipment maintenance, they are looking for ways to use connected devices to improve field service....