Friday, October 15, 2021
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ServiceMuse 101 - What is EaaS?

What is EaaS?

EaaS or Everything as a Service offers complete solution ownership for a single fee. SaaS or Software as a Service has been around pretty much since the beginning...
ServiceMuse 101 - What is CX?

What is CX?

CX or Customer Experience is an outside/in view of the business. Quite simply, it’s the ability to capture customers’ sentiment at every touchpoint on their...
ServiceMuse 101 - What is CRM?

What is CRM?

CRM or Customer Relationship Management has come a long way, but what is CRM and what can it do for you? Every day your business...