What is EaaS?
EaaS or Everything as a Service offers complete solution ownership for a single fee.
SaaS or Software as a Service has been around pretty much since the beginning...
What is CX?
CX or Customer Experience is an outside/in view of the business.
Quite simply, it’s the ability to capture customers’ sentiment at every touchpoint on their...
What is ITSM?
ITSM or IT Service Management has become a catch-all term used when referencing any IT Service provided to your internal customers (employees) and external customers...